- What time is check-in/check-out?
- Check-in is usually at 15:00 and check-out is at 10:00.
If you are planning to arrive early or depart late, please contact us when making your reservation.
- By what time do I have to check in?
- Please plan to arrive by 11:00 PM, as this is our latest check-in time.
Guests with a dinner-inclusive plan are requested to arrive by 7:30 PM.
If you expect to arrive more than one hour later than your scheduled arrival time, please contact us by phone.
- Can we leave our luggage before check-in and after check-out?
- Unfortunately we cannot keep any luggage before check-in and after check-out.
- Do you have a curfew?
- For security reasons, the front door is locked between 00:00 and 6:00 the following day.
- Is parking available?
- Yes, free parking is available.
- Is Wi-Fi available?
- Yes, Wi-Fi is available in all rooms and the courtyard.
- Can LIME RESORT HAKONE be rented for 20 people or less?
- Yes, this is possible. However, the minimum charge for an exclusive booking is based on 20 guests,and you will be charged the difference if your group has fewer than 20 guests.
- Can luggage be shipped to LIME RESORT HAKONE ahead of time?
- Yes, we can accept luggage ahead of time. However, we ask that luggage be shipped one day prior to your arrival.
If you would like to ship luggage from the hotel, please pay upon delivery.
- Can beverages be brought in?
- Beverages can be brought into your room, but they are not allowed in public spaces.
RESERVATION
To make a reservation, please call or use the reservation form below.